·        Warranty coverage

o       The Company will repair or replace any properly installed new Ford part or accessory found to be defective in factory-supplied material or workmanship during the service part or accessory warranty or during the vehicle warranty. In addition, the Company will repair or replace any components damaged by the defective part or accessory. If the failure of a covered part directly causes a related part to fail, then both failures are covered. The cause of failure of the related part must be noted on the Service Part Warranty claim.

·        Ford, Lincoln Cars and Trucks: The part and accessories warranty is:

·        Dealer – Installed

o       12 months / 12,000 miles/20,000 km. whichever comes first, or

o       The remaining portion of the Ford New Vehicles Limited Warranty, whichever is greater, or

o       A greater warranty period listed under Unique Service Parts and Accessories.

·        Sold Over-the-Counter

o       12 months / 12,000 miles / 20,000 km. whichever comes first, or

o       A greater warranty period listed under Unique Service Parts and Accessories.

Note: Parts at company expense (e.g., Owner Notification Programs, Service Recall, or After–Warranty Adjustments) are covered under the applicable Service Part Warranty or the remaining portion of the New Vehicle Limited Warranty (If any), whichever is greater.

·        Coverage Application

·        Dealer-Installed or Dealer Authorized Sublet Installation Facility Parts and Accessories Coverage.

·        Covered:

o       Parts and Labor to replace the defective part and correct any related damage. If towing is needed due to the failed part or accessories, it is only covered under the service part warranty.

·        Over-The Counter Parts and Accessories Coverage.

·        Covered:

o       Parts and labor to repair a defective part (assembly) after the part (assembly) has been removed from the vehicle by the customer.

o       Parts and labor to repair any related damage caused by the defective part. If repair of the failed component and related damage is not performed by the dealer or the dealer authorized installed, the outside repair source must, in the dealer’s judgment, be capable of professional workmanship. The original copy of the outside shop repair order must be retained by the dealer.

·        Not Covered:

o       Labor to remove and replace defective part or accessory from the vehicle and towing.

o       Parts and any related damage caused by a Ford component not properly installed by the customer or an outside repair source.

·        Important:

o       When a service part or accessory fails and is replace or exchanged under Service Parts Warranty, the replacement part or accessory assumes only the remaining unexpired portion of the warranty on the original replacement part or accessory. The warranty period does not start over.

·        Determining the Part or Accessory Warranty Starts Date:

o       Dealer-installed part or accessory: The date of installation.

o       Over-the-counter sale to a retail purchaser: The date of sale.

o       Over-the-counter sale to a fleet or wholesaler: The date the part or accessory is installed (could be later than the date of sale).